About Us

ContactPilot Inc. develops and deploys secure data management tools that are customized to improve information workflow for call centers and related industries.

Located in Montreal, Canada, ContactPilot is now celebrating its fourth year as a solutions provider to call centers, voice contract auditors, customer service providers and transaction processors from around the globe. Our team includes veterans in call center telephony, seasoned rich internet application designers, and expert developers all focussed on delivering user-friendly, secure and flexible data management solutions to businesses large and small.

With a business model that includes some of the “on-demand” components found in Software as a Service, but with the goal to provide room for customization, ContactPilot has forged a set of data and sales management tools that can be implemented — affordably — by agencies of any size, and with any number of locations. It is this model that has allowed us to build strong partnerships with our customers, and to build on the feature sets found in our products.